Having an office chair that is under 2 years old break on you, is very frustrating. We did think to source one from an online seller and have the risk of the same thing happening again.
Though when we compared the prices to Work Area Ltd, we were delighted to find that not only did the chair have a 5 year guarantee, the price was not that much different to the chairs that offered a 1 year warranty.
We were very happy with the assistance and support Neil gave in picking the right chair. Having an employee that exceed the normal 150kg limit was a concern.
Neil was very polite and understanding of the situation without making the employee feel uncomfortable or embarrassed.
We would highly recommend Work Area Ltd.